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Epson Printer Offline is a common error which must be solved as soon as possible to ensure productive printing. Epson is a leading company which specialises in developing high-quality printers and other computer-related products. It offers a wide range of printers. All the models are designed with a user-friendly interface, high-quality features and budget-friendly prices. As no device is free from errors. Likewise, Epson printers also show the common error- Epson Printer Offline.

When you connect your Epson printer and set it to start printing, but your computer is unable to print your file. It means your printer cannot communicate with the computer. Hence, it will show the Epson Printer Offline error. This error occurs for a variety of reasons. To solve the issue, we are providing a complete guide on various troubleshoot which will help you in resolving this error. 

Causes of Epson Printer Offline Error

Knowing the cause of the Epson Printer Offline is needed for successfully solving the issue. Following are some common causes of the error.Consider these causes before you start with the troubleshooting of the error.

USB Connectivity

Internet Connection

Obsolete Drivers

Paper Stuffing

Epson Printer Offline

Common Solutions to Fix The Epson Printer Offline Error

Solution 1: Review Connection Issues

Connection faults is a common cause behind the Printer offline error message. So, you first have to check the connections for solving the error.

  • USB Connectivity Checking

When USB is not properly attached to the system or the wiring is loose, then your printer can go offline. So, you have to remove the USB cable from your system and check it with some other device available with you.
If your USB cable is all good, then you have to switch off the printer for 5 seconds. After that, reconnect the cable and ensure that the cable is connected properly. This may help in solving your Printer Offline Error. 
If there is any issue with the USB cable, then try using another cable. 

  • Check wireless connections

Poor internet connection disconnects your printer from the system and shows the error. Restart the router and check for the internet connection. Make sure that there is good signal strength in order to solve the error. 

Solution 2: Update Epson Printer Driver

Printer Driver is software that converts the data that you want to print into a format that the printer can understand. Your printer may show the error when you are using an Outdated Printer Driver. For updating your printer driver with the help of Driver Easy, you have to follow the below-given steps. Drive Easy is a software that recognizes your system and finds the correct driver. It automatically updates the driver in your system.

  1. Firstly,Download and Install Drive Easy in your device. 
  2. After installation, Run the Drive Easy software.
  3. Click on the “Scan Now” option to continue with the process.
  4. Wait patiently until the scanning get completes. Hence, Drive Easy will detect the drivers which are causing problems.
  5. If you have a FREE VERSION, then tap “Update” next to the printer driver icon. This will automatically download and install the correct as well as the latest version of the printer driver.

For a PRO VERSION, click “Update All” option which is on the bottom of the screen. Therefore, all the drivers those are missing or out-of-date, will get downloaded and installed on your system. 

  1. Lastly, restart your device and check if you can use the printer.

Solution 3: Restart Your Printer

To resolve the offline error, you can restart your printer. For restarting, you first have to make sure that the printer is inactive. After that, proceed to the process of restarting the printer. 

  1. Firstly, turn off the printer.
  2. Then, remove the power cord from the printer as well as from the power outlet.
  3. Wait for at least 1 minute.
  4. Now, plug in the power cord into the socket and printer’s back.
  5. Turn on the printer and try to take the print. 

This will disappear the offline printer error.

How To Fix Epson Printer Offline Error- Windows

Solution 1: Uncheck “Use Printer Offline” Option

In Windows devices, checkmark on use printer offline option can be the reason for this error. So, to solve the issue, you have to follow the given steps.

  1. Firstly, hold the “window” key and “R” key simultaneously. This will open the run box. 
  2. Now, type “control” in the required field.
  3. Press “OK” to continue with the process. 
  4. In the next window, you have to select “Hardware and Sound” option followed by clicking “Devices and Printer”.
  5. From the list of printers, right-click on “Epson Printer”.
  6. Select “Properties” from the drop-down menu.
  7. In the properties box, ensure that “use printer offline” option is unchecked. If it is selected, then disable the option by unchecking it.  
  8. Lastly, click “Ok” to save the settings.
Solution 2: Reinstallation of Epson Printer

For solving the error of Epson Printers offline, another method that you can use is to remove the printer and reinstall it again in your system. Follow the below-given steps to solve the error.

  1. Firstly, open the start menu by clicking on the windows icon from the bottom left corner of the screen. 
  2. Open “Control Panel” from the start menu list.
  3. In the next window, click “Hardware and Sound”.
  4. Now, click “Devices and Printers”.
  5. Select “Epson Printer” and right-click the icon.
  6. From the drop-down menu, select “Remove the device”.
  7. Wait, until the process of removing the Epson printers completes.
  8. Now, reboot your device. 
  9. After restarting your device, you have to again go to Printers and Device in the control panel.
  10. In the next window, click “Add a device”. You will get this option on the top left corner of the screen. 
  11. A popup box will appear. Now, click “Add a network, wireless or Bluetooth printer” option. 
  12. Consequently, it will start searching for the nearby printer device. 
  13. Once you see Epson Printer in the list, select it.
  14. Click “Next” and it will re-add your Epson printer in your system. 

These steps will solve the Epson Printer Error and now you can fulfill your printing needs without any error. 

Solution 3: Check Simple Network Management Protocol (SNMP)

SNMP issue is found to obstruct the computer and printer connectivity in almost every windows version. SNMP protocol sends log information to various sources for solving the errors. When the response it gets is not perfect, it assumes printer on offline mode. To solve the SNMP issue, you just have to disable the SNMP. 

For disabling, you have to uncheck the SNMP status box. You will get this option in the port section of printer properties. Unchecking SNMP will help you in solving the offline printer error. 

Solution 4: Restart Print Spooler Service

By restarting the Print Spooler Service, you might be able to solve the Epson printer offline error. Spooler service is used by the printer for managing prints. For restarting the service, follow the given steps.

  1. Firstly, press “Windows” and “R” key simultaneously.
  2. In the run box, enter “services.msc” in the required field. 
  3. Now, click “Ok”.
  4. This will open the services window.
  5. Search for “Print Spooler” service from the list.
  6. Right-click on Print Spooler icon.
  7. From the drop-down menu, tap “Restart”.

This will restart the service. Now, check for the error. This is not a permanent solution. So, you have to repeat this process every time your system will show the error.

How To Fix Epson Printer Offline Error- Mac

Solution 1: Remove Multiple Printers

If your system is showing multiple entries of the same printer, then remove the extra entries and keep one as idle. Now, make sure that the status of the idle printer is in green colour. After ensuring this, follow the given steps to solve the error.

  1. Firstly, open the control panel. 
  2. Now, select  “Printers and Scanners”.
  3. In the next window, remove all the extra entries. For this, select the entries one by one and click on the minus (-) button. You will get this button on the bottom left corner. 
  4. Next, add the idle printer as default printer.
  5. Close the settings window. 
  6. Lastly, retry printing to check for whether the error is resolved or not. 

This will solve the offline error but if the error still exists, then move to the next troubleshooting step. 

Solution 2: Reset Printer Settings

By resetting your printer system preferences, you might be able to solve the offline printing error. Follow the given steps and fulfill productive printing needs.

  1. Firstly, click the “Apple Menu” icon from the top menu.
  2. From the drop-down menu, select “System Preferences”.
  3. Now, click “Printers & Scanners”.
  4. On the left side of the window, you will get the list of devices.
  5.  Right-click in the list of device area.
  6. Now, select “Reset printing system”.
  7. When prompted to confirm for making the changes, click “Reset”.
  8. Enter your password of the administrative account, if required.
  9. Click “ok” to continue.
  10. Wait for the process to get completed.
  11. Consequently, the list of printers will be empty. You have to add your Epson printer again.
  12. In the list of printers area, click on the add (+) button. 
  13. Now, select the Epson printer from the list of available printers.
  14. Lastly, click “add” for successfully re-adding the printer in your device. 

These troubleshooting steps will solve your Epson Printer Offline issue in Mac and window devices. If these steps fail to fix the error and your system is still showing Epson Printer Offline Error, then you require advanced troubleshooting for dealing with this Error.